| Tower.com -- Shopping for movie and music lovers I started shopping at Tower Records early last year after a friend told me about their outlet center and forwarded me a Boostle coupon for free shipping. I decided to give a look myself and see if I couldn't locate some bargains too. Overall, Tower.com is my favorite online site for music and movies. Their pricing is reasonable but it's the convenience, strong customer service, and decent shipping rates that keep me coming back. |
| Extremely dishonest internet merchant! 1) Order WEB6128210,was charged for two cds,they sent one wrong title and the other title never shipped. Asked for refund for cd that never shipped,they promised a refund in 72 hrs,also was issued a return authorization and returned wrong title. 2) Order WEB6139062,tried to cancel one title,they sent it anyhow. Again,I got a return authorization to return title I didn`t want. I kept inquiring if they received the two separate authorized returns and when I`d be getting a refund for all three cds. Well,they told me they never received the returned cds and that they weren`t going to refund me for the title that never shipped,then they blocked my emails to them. I feel there should be a class action suit brought against them,they are: Caiman Inc / Tower.com Inc / Caxem Inc 640 Saint Paul Ouest,Suite 208 Montreal,QC H3C 1L9 Canada CEO & owner: Didier Pilon Administrative: Yannick Pilon CS Manager: Nick Andrews Sales/Marketplace Manager: Sabrina Miller 514-868-0867 514-223-4811 514-313-9514 Tower.com corporate address in USA: Mail Boxes Etc Fairfax Shopping Center 2207 Concord Pike,Box 633 Wilmington,DE 19803 302-429-8688 Drop off for customers using money orders,which AREN`T refundable according to Tower.com`s website! |
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